VideWell app for iPhone and iPad

Get answers to your health questions fast, from experts with years of experience. Chat with a Health Expert in real time-- send text messages and photos, and get answers from a US-based expert 24/7.

Since all our Health Experts are certified Nurse Practitioners, you can be sure you’re getting information from a highly trained, experienced authority on the topics you have questions about.



Have you ever read an online article about your symptoms, and then couldn’t stop worrying? Or had a child get sick after hours, and wondered how serious it was? Do you have a quick question or concern, but don’t want to wait for the next available doctor’s appointment? VideWell can help.



No medical records, prescriptions, or noisy, germy waiting rooms. Just fast answers from trusted professionals. We match you with the experts who are right for your needs.



Save time, money, and your sanity—get those burning questions answered now!




How It Works 

• Chat instantly with a Health Expert– no annoying call backs or phone tag.
• Note—All our health experts are US-based, certified nurse practitioners, and undergo a background check.

• This service is not a chat bot. You will be chatting with real live Health Experts

• Answer a few quick questions to help us find the right expert for your need

• We’ll instantly connect you with the best Health Expert to help resolve your concern.

• If you use any type of text messaging app, then you’ll know how to use VideWell to chat.

• VideWell is secure, and your chats are always anonymous. So go ahead, ask those embarrassing or seemingly dumb questions we all have from time to time! Our caring, well-trained Health Experts are there to support you.
• At the end of the chat, you and the Health Expert rate each other on a five-star scale, and give feedback on how the conversation went. This rating system helps us improve quality and create a positive experience. VideWell uses these scores to help better match our Health Experts with parents’ specific health concerns.
• You never need insurance to chat with our Health Experts.
• Our Health Experts are available 24/7. We are there for you when you need us, whenever that may be.

• Don’t worry, VideWell will never update your health records with your chats or questions.

• VideWell Health Experts will never prescribe medications, order tests, or refer you to a specialist. We can help you in those situations when you’d rather not involve the health care system.

• Just get answers and have a friendly chat with someone who knows what they’re talking about.
• You’ll never have to worry or scare yourself after reading medical information online again.
• If you have a medical emergency, call 911 or the proper emergency services in your area. VideWell is intended for non-urgent medical questions and should never be used as a replacement for your pediatrician or primary care office.
• Here are just a few of the common issues our Health Experts can help with. Questions or concerns relating to: rashes, eczema, pimples, acne, bites, diaper rash, cough, abdominal pain, sore throat, cough, fever, injuries, cuts, lacerations, teething, potty training, solid food, development, male teen issues, urinary or gynecological issues, female teen issues, birth control, dysmenorrhea, molluscum, painful or heavy periods, influenza (flu), flu exposure or flu like symptoms, urinary tract infections (UTI), sexual health, STDs/STIs (sexually transmitted infections), HIV questions, cold sores, pink eye, eye infections, conjunctivitis, vomiting, diarrhea and more.
• We also have Health Experts focused on newborn baby questions, including: fever, common newborn rashes, eczema, concerns with belly button, feeding issues, lactation, breastfeeding, formula, sleeping concerns, stooling concerns, constipation, normal development, eye discharge, blocked tear ducts, jaundice, spitting up, teeth and more.